Chapter 4: From Communication to Dialogue

Chapter 4 – Bibliography

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Chapter 4: From Communication to Dialogue Bibliography Source of images in the chapter: www.pixabay.com Rosenberg, Marshall B. (2003). Nonviolent Communication: A Language of Life (2nd ed.). Encinitas, CA: PuddleDancer Press, ISBN 978-1-892005-03-8 Rollnick, Stephen; Butler Christopher C; Miller William R (2007). Motivational interviewing in health care: Helping patients change behavior. Guilford Publication. ISBN 9781593856120 Perrow, Susan (2012). Therapeutic Storytelling. Hawthorn Press; ISBN … Read more

Chapter 4 – Useful Resources

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Chapter 4: From Communication to Dialogue Useful Resources   https://www.youtube.com/watch?v=jCbxAMgfkkM – Non-violent communication www.cnvc.org – The Center for Nonviolent Communication https://www.youtube.com/watch?v=s3MCJZ7OGRk – Introduction to Motivational Interviewing https://motivationalinterviewing.org/understanding-motivational-interviewing https://www.youtube.com/watch?v=Yq5pJ0q3xuc – How to actively listen to others https://www.youtube.com/watch?v=KKB_JVNGjLY – Storytelling, Psychology and Neuroscience https://www.asaporg.com/what-makes-stories-so-powerful

4.4 Using Storytelling as a Tool for Empowerment

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4.4 Using Storytelling as a Tool for Empowerment What is storytelling? Storytelling is communicating ideas, beliefs, personal experiences, and life lessons using stories or narratives that evoke powerful emotions and insights. Another definition says that storytelling is an ancient art form that plays an irreplaceable role in the upbringing of children and in human communication … Read more

4.3 Practising Active Listening

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4.3 Practising Active Listening What is active listening? There are many definitions for active listening, but generally, it is a technique of careful listening between the mentor and the mentee(s). The mentor also has to observe non-verbal cues, ask questions to fully understand the mentee’s content message and understand the mentee’s emotions. This means that, … Read more

4.2 Communication Framework II: Motivational Interviewing

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4.2 Communication Framework II: Motivational Interviewing Motivational Interviewing (MI) Motivational interviewing is a counselling approach designed to help people find the motivation to make a positive behaviour change. Miller and Rollnick define motivational interviewing as a client-centred method for enhancing intrinsic motivation to change by exploring and resolving ambivalence.[1] In other words, it is a … Read more

4.1 Communication Framework I: Non-Violent Communication

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4.1 Communication Framework I: Non-Violent Communication The Origin of the Term Nonviolent Communication “If we want to be compassionate, we must be conscious of the words we use. We must both speak and listen from the heart.”[1]  This quote was used by Marshall Bertram Rosenberg, the author of books that deal with nonviolent communication. Marshall … Read more